One of the many advantages we have found over the nearly two decades that Doug has worked with us on new home purchases and refinances, is that he consistently takes the extra steps throughout the process to assure that we are obtaining the best loan to fit our personal needs. We have obtained a variety of financing options over the years which helped land us in a great place to live and a secure lifestyle.
Thank you for your diligence in finding the most favorable loans for my clients over the years. My clients have been extremely satisfied with your efforts in keeping them fully apprised of their progress throughout the entire process of their loan, and in the end, they walked away more educated about their loan and ultimately, comforted knowing they were offered the best program possible. Thank you again for your extra efforts and integrity.
Because of our great experiences working with Doug over the years, we have enthusiastically recommended him to friends and colleagues. In turn, they have consistently echoed our positive comments regarding Doug's genuine care to locate a loan which fills their needs, attention to detail throughout the process, and ability to make what is often a very trying process, a relatively simple task. You can thank us too!
Thanks! You are the best! We appreciate the quick response. This real estate business is so stressful.
I don't have many loan officers I work with that are as professional and knowledgeable as you are. It comes across in every loan and for that I feel privileged to work with you!
That's fantastic! Thank you so much - we really appreciate your expertise, guidance and perseverance and will be recommending you left, right and center! All the best.
You gave Fabulous Service! Thanks for a Very Smooth Transaction!
Thank you so much for helping us purchase our first home! We were very anxious going into the experience, but with your support and frequent contacts, it was nothing but exciting! Your professionalism and knowledge provided us with the information and confidence we needed while your friendliness and accessibility made us feel comfortable throughout the loan process. The fact that you kept in close contact with our realtor and the escrow company exceeded our expectations and greatly impacted the impressive timeliness of receiving our loan. Without doubt, we look forward to working with you again!
Being a first time homebuyer can be nothing short of terrifying at times. All the forms, all the paper work, sign here; check here, you can feel like you're signing your life away. Through our entire loan process Doug explained everything. He reassured us every step of the way, making sure we knew what we were signing and why. He didn't talk in big fancy bank talk; he simplified things so that we were able to understand them. Doug went above and beyond what I believe any “normal” loan personal would have done. Dropping paperwork off at our home after typical business hours, picking items up from us so that our loan moved along in a timely manner. He always did what he said he would, was true to his word, and communicated with whom ever, whenever it was needed. He was easy to get a hold of, he would answer his phone, and return voicemails and emails. I would, without hesitation, recommend Doug Freeman to anyone! He made sure we got what we needed in order to purchase our first home! Thank you Doug for an amazing job!
Doug Freeman made getting our loan quick as well as painless. He found us the best loan at a superb interest rate! We trust Doug so much we recommended him to our family. Now, we get to live in our dream home at an affordable rate.
My family and I were moving to California at the height of the mortgage crisis, and we were coming with a very unique set of financial circumstances resulting from a job promotion. After my lifelong bank told me no thanks in response to my loan request, Doug and the folks at Franklin Financial took the ball and ran. Doug and his staff worked diligently on several financing options to insure that we would have what we needed to get loan approval, and we are now the happy owners of a beautiful Southern California home!
The service you provided was outstanding! I loved that I wasn't bothered with the minutiae of the process itself. You did your job in a most friendly, efficient, and professional way. It was certainly an inherently stressful time for me, but your willingness to explain things in your calm, confident way was a steadying force. I appreciate the flexibility you had with times and places, as well as letting me use your fax machine when mine quit working. Mostly I appreciate that you love your job and that you secured the lowest interest rate for both of my loans. I'm sending referrals your way.
"Doug Freeman and his team at Directors Financial Group gave us exceptional service on several occasions. We have been so pleased with Doug's integrity, thoroughness, follow-through, and timeliness that we have recommended Doug Freeman to several other families. They also reported outstanding results with Franklin."
I've been thinking about you lately and wanted to tell you how much I appreciate your help refinancing my home. You have the divine patience of Job and your understanding is reassuring. Plus, your kindness made the entire process stress-free and quick. And now Doug, I am breathing with an ease and comfort that is quite amazing and wonderful. Take care of yourself and thank you for everything,